đź’ŽeGem Networkđź’Ž

Info Hub

Your resource for information on buying and selling domains.

As a Buyer

Who can make offers?

Only verified members can make offers, ensuring secure and high-quality transactions.

Does eGem Network store my personal or payment information?

No — eGem acts as a broker in partnership with Escrow.com, a trusted leader in online domain transactions. We never store personal or payment details; all transactions are handled securely via Escrow.com.

How are payments and transactions handled?

All transactions are processed through Escrow.com’s concierge service, which holds both the domain and the payment until all terms are verified. This ensures neither buyer nor seller can be cheated. Payments are processed securely in USD.

Are there any fees for buyers?

No. Buyers never pay to use our platform; all fees are charged to sellers on successful transactions.

How do I know the domains are legitimate?

Every domain on our marketplace is verified, so you can make offers with confidence.

How does the negotiation process work?

Buyers can submit offers and counter-offers, exchange messages, and communicate directly with sellers. All interactions are monitored to ensure fairness, quality, and respect.

How do I get started?

Create an account in under a minute. Upon submission, you’ll receive a verification email to activate your account and start making offers on your next digital gem.

As a Seller

Who can list domains?

Only verified members can list domains, maintaining trust and quality in the marketplace.

Is it free to list a domain?

Yes — listing a domain is completely free. eGem only charges a brokerage fee of 15% on successful transactions.

How are payments and commissions handled?

eGem acts as a broker in partnership with Escrow.com. All payments are securely handled via Escrow.com’s concierge service, which holds both the domain and payment until the transaction is verified and completed. We never store personal or payment information.

Can eGem provide a landing page for my domain?

Yes! We provide a free, curated landing page for your domain. Simply point your domain to our name servers and submit a request — your landing page will be live in no time. Visitors to your domain’s URL will be automatically redirected to this page, where they can make offers directly.

Can I set a minimum price or “Buy Now” price?

Absolutely. You must set a minimum offer and can optionally add a Buy Now price. Take note — domains with a Buy Now price generally have a higher chance of selling quickly and attracting serious buyers.

How fast can my domain be listed?

Domains are listed within minutes of submission. Each listing is verified to ensure it is genuine and meets our quality standards.

How does negotiation work?

Our platform provides a secure negotiation system where buyers and sellers can submit offers and counter-offers, exchange messages, and communicate directly. All interactions are monitored to ensure fairness, quality, and trust.

Do you offer support?

Yes, we provide dedicated, personalized support for all sellers, guiding you through listings, negotiations, and transactions.

General Enquiries

How do I create an account?

Creating an account takes less than a minute. Upon submission, you’ll receive a verification email to activate your account and start transacting safely.

How is my data protected?

We never store personal or payment information. Escrow.com securely handles all transactions.

Can I list domains from anywhere?

Yes! Our platform accepts domains globally and supports all TLDs. All transactions are processed securely in USD.

How do you ensure fair offers?

All offers and communications are monitored to ensure fairness and respect. Only verified members can buy or list domains, maintaining a trusted environment for everyone.

What support is available if I have questions?

We offer dedicated support, step-by-step guidance for listings, and help with negotiations to ensure smooth transactions. If you have additional questions, our customer support team is always ready to assist.